Case Studies

Efficient Tool

The usage of automatically SMS can give you an important advantage adverse your competitors. Here we will show you any examples how to use SMS useful in your company.

Urgent support for your customers

You handle support inquiries and need an option to seperate inquiries with high priority from "standard inquiries". No problem, you can couple your support and helpdesk software with our SMS service:

• SMS to an engineer on incoming emails with high priority
• own email address with whitelist -> SMS to an engineer on incoming emails
• SMS to an engineer on several keywords in subject or body
• Dialogue: Communicate with your customers per SMS

Here you find a ticketsystem with these and more functions: Support-System

SMS reminder for appointments

A SMS reminds you for important appointments and events. The previous noted ticketsystem includes a calendar with an interface for SMS reminder.

Integration in your online shop

It is also possible to use SMS functions in an online shop.

• Inquiries/Orders: SMS on order or inquiry to respond as fast as possible
• Shipping note: SMS to your customers when the delivery starts
• Security on your customers identity: Your customer gets a SMS after his order and must answer it bevor the order will be forwarded to your sales department.

Here you find a webshop system with these and more functions: Trade-System

Authentification

Send passwords or PINs per SMS to your customers, e.g. for a registration

Mass SMS

Inform a group in realtime, directly and without spam filter.